FAQ

In general we need 25% deposit to secure on line booking. Deposit and remaining balance can be paid :

• by credit card ;
• by banking transfer ;
• cash.

Trust is a central value of our business and if necessary, we can adapt our deposit and payment policy (fragmented payments in the limit of the last day of our fiscal year).
Sometimes the booking can be arranged on site, by phone or email without paying anything in advance as we usually wait for the end of the week to settle final payment. In these cases and generally speaking ,we expect respect and trust in return. This implies commitment and inform us 24h before postponing or cancelling a lesson for a valid reason.

You might not be able to attend a surf course or have to cancel your surf stay.
Here are the terms of cancelation :

• any cancelation happening more than 30 days before the beginning of the lesson/surf camp, the deposit will be paid back ;
• any cancelation happening less than 30 days prior the beginning of the lesson/surf camp, we will keep a down payment of 25% (deposit) ;
• any cancelation happening less than 15 days prior the beginning of the lesson/surf camp, the full payment is due except written medical justification. In this case, only 50% of the full amount will be due ;
• non presentation and /or waiver to a surf course/surf camp is equivalent to a cancellation and full amount will be due.

It is mandatory to keep us informed with proper written proof of any cancelation, modification or report of your surf booking.

As a general basis natural elements decide of our surfing schedule that is finalized on saturdays in the evening for the coming week closely related to swell and wind forecasts, tides chart and groups surf level. Surf lesson time can change overnight if necessary. Surfing is a science of continuous adaptation.

From a practical point of view you need to be at least 15’ prior to the surf lesson to get your equipment and put sun cream. Also consider at least 15’ to 20’ to rince off the equipment and get changed. Walking time is not included in the lesson and depends on each year sand bar configuration.

Surf lesson duration is 1h30 which is the optimal duration for performant surfing effort for most of people. If you have joined a surf camp or booked a Classic + surf package then it’s better to have a break and go back afterward instead of going for a marathon session.

Surf session starts with articulation rolling or body surfing. During afternoon lessons the warm up can be shorten but entering the water is always progressive.

Groups are limited from 6 to 8 persons per instructor, depending on age and surf level and individual teaching is a priority as each person has its own rythme of progression. Considering natural environment and its unpredictable feature, the content of each session is adapted day by day while none minute spent in the water is wasted. It’s even normal to pass through frustration and stagnation stages and even experience « aquatic breakdown ». Surfing can be perceived as an ungrateful even senseless activity as time spent paddling and waiting for the waves (over 95%) compared to time actually surfing is ridiculous however more and more surfers in the water…

For all surf camp stays and 5 days surf training courses, one theory/culture of surfing class is organized weekly.

Depending on the surfing conditions we can exceptionally drive to the protected south beach of Hossegor otherwise all the lessons take place in Seignosse on Casernes’ beach 7km away for the Surf Lodge.
The surf school shack is settled each year from mid April til mid Octobre and offers a unique place for surfboard storage, surf oriented and friendly communication and surf spot observation. It’s also an important relay for ocean safety. Boards and wetsuits are on site and you can leave you belongings in dedicated male and female changing facilities. Valuables can be stored in the surf shack itself which is impenetrable 😉 Public showers are at disposal.
All participants are asked to meet us either at the surf school 15 to 30mins prior to the lesson time, to be fitted with a wetsuit and sized with a board.

Yes, we have minimum 2 groups of 8 persons maximum. In general the first group is constituted with more beginner and the second with more experienced surfers. Nevertheless, our teaching methods are focused on the person and not on the group. For optimal progress, it’s important not to compare yourself with any other member of the surf group, unless you are a competition oriented person.
For experienced surf groups, Stephan uses video, photo and audio coaching.
Thursday or Friday photo shooting (included in the price) will engrave your best surf moves or your fun falls… Please bring USB key to take them home to share with your family and friends.